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Morgan Stanley uses Amazon Alexa to inform customers

Morgan Stanley uses Amazon Alexa to inform customers Morgan Stanley uses Amazon Alexa to inform customers
Kristine Garrett | 17 May, 2018, 00:38

The online retail giant said Wednesday that developers can now apply to test the voices, which were built to sound like U.S. English speakers.

This could include using multiple voices for different characters in a game, or simply having a voice other than the standard Alexa tone. With voice becoming a more popular input, businesses can use Polly to differentiate their offerings on Alexa.

While no vehicle maker is offering the fully integrated experience yet, Amazon is promising much the same - the ability to do searches, navigation, home automation, check your calendar and more. It will give skills more varied personalities, which should lead to a richer experience - or at least that's the idea.

"Using Amazon Polly, you can choose a different voice for any utterance by using the Structured Speech Markup Language (SSML) and specifying an Amazon Polly voice using the "voice name" tag", the post stated. Regardless of their quality, though, many users will likely appreciate the added diversity these voices could add to their favorite Alexa skills in the future.

Way back in January 2017 at CES 2017 BMW and Nissan announced that the companies would be bringing Microsoft's Cortana to your vehicle as part of its Connected auto vision. An Alexa Skills Kit comprises tools, application programming interfaces (APIs), code samples and documentation to enable developers to add skills to the 10,000-plus voice recognition capabilities already available on Alexa.

The bank used the Alexa Skills Kit to create the services.

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