Tuesday, 20 November, 2018


Apple faces class action lawsuit over Apple Watch screen ‘defect’

Apple faces class action lawsuit over Apple Watch screen ‘defect’ Apple faces class action lawsuit over Apple Watch screen ‘defect’
Melba Vasquez | 09 June, 2018, 03:45

According to PatentlyApple, a six-count class action suit seeking $5 million has been filed against Apple in San Jose, California, for the company's refusal to acknowledge an "Apple Watch Defect". The class action lawsuit claims that all Apple Watches from the original Series 0 through the current Series 3 share the same defect that affects the screen. Apple is now facing another class action suit and this time the suit is over the Apple Watch. Consumers, it adds, reported the defects to Apple shortly after each model's release.

It goes further too, asserting that Apple is deliberately misleading customers through an "internal policy to deny the existence of the Defect, claim the Defect is the result of "accidental damage" caused by consumers, and then refuse to honor its Limited Warranty on those grounds". The Series 2 and Series 3 have also had minor problems with their batteries and screens, respectively.

Notably, Apple Watches have been offered in multiple screen sizes and materials since their introduction - 38mm and 42mm display sizes, with either Ion-X glass or sapphire faces. However, with absolutely zero data on sales figures, and what appears to be escalating volumes of sales over the years, it's almost impossible to draw any conclusion from it at present.

Apple Store employees who examined the Watch said that the detachment was because of "non-warrantable damage" rather than a swollen battery - which would have been covered by Apple's warranty. The most recent had to do with the butterfly keyboard on MacBook Pro computers.

Sciacca's specific beef is over a Series 2 Apple Watch that he bought in December 2016 from an Apple Store in Colorado Springs, Colorado.

It's unclear what might be causing Apple Watch screens to detach, but the incidents could indicate expanding batteries putting pressure on the cases. In July 2017, Apple began repairing first-generation Apple Watches for free if the device's back cover separated from the watch body - but not the front screen.

As a result of the Defect in the Watches and monetary costs associated with fix, replacement, or lost use of the Watches, Plaintiff and Class members have suffered an injury in fact, incurred damages, and have otherwise been harmed by Apple's conduct.

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