Sunday, 23 September, 2018


Faulty Apple Watch Series 2 battery? Apple will fix it for free

Faulty Apple Watch Series 2 battery? Apple will fix it for free Faulty Apple Watch Series 2 battery? Apple will fix it for free
Kristine Garrett | 15 April, 2018, 15:25

Apple has released a new service policy regarding the Apple watch Series 2.

The document, obtained by MacRumors, indicates that select Apple Watch Series 2 models may not power on or may experience an "expanded battery" under certain conditions.

This do not include the 38mm units or any other Apple Watch models, although Apple instituted a similar plan for original versions.

Apple specified in the memo that units unable to power on, or experiencing hardware defects, as a result of battery swelling are eligible for the free fix.

"A swollen battery can prevent an Apple Watch from powering on or cause the display to burst open".

Owners of affected eligible devices can gain access to free servicing by visiting the Contact Apple Support page and clicking through the options for "Apple Watch" "Battery, Power, and Charging" "Bring in for Repair" in order to book an appointment for an assessment.

To remedy the problem, Apple says it is offering to service eligible devices for free. It is also important to note that the length of time for the service is three years from the time of purchase.

Eligible devices are any 42mm Series 2 Apple Watch models in the Sport, Nike+, Hermès, and Edition lines.

The updated policy does not apply to the Apple Watch Series 1 or Series 3.

Will you be taking advantage of Apple's revised service agreement?

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