Tuesday, 14 August, 2018


Air Canada experiencing nationwide system outage

Norwegian Air is kicking the tires on offering direct flights between Canada and Europe starting this July Norwegian Air is kicking the tires on offering direct flights between Canada and Europe starting this July
Conrad Doyle | 12 March, 2018, 22:20

Air Canada customers in Canada and around the world were unable to check in or book a flight after a malfunction in the company's system.

The glitch led to long delays at YVR for passengers who either had to wait a long time or weren't able to board their flights.

Air Canada says the problem has been fixed, but passengers should continue to expect delays.

He said Air Canada contacted the airport at 10 a.m.to say the problem stemmed from an IT issue.

The airline has not immediately replied to a request for comment from CBC News.

As Air Canada customers raised concerns about the situation, Toronto's Pearson International Airport also told customers over Twitter the airline was experiencing IT issues and that it was affecting flight schedules.

"Today's computer issues have had a wide impact on our customers and we apologize for any inconvenience. Thank you for your patience", reads a tweet from the airline.

Air Canada is also increasing the frequency of its flights from Calgary to Puerto Vallarta, Los Cabos, Phoenix, and from Vancouver to Phoenix and Palm Springs.

A message shown on Air Canada's website on March 12, 2018.

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