Wednesday, 25 April, 2018


Apple iPhones are created to die - Customers

Apple iPhones are created to die - Customers Apple iPhones are created to die - Customers
Kristine Garrett | 11 January, 2018, 23:57

The man was trying to fix the phone in an Apple Store on Bahnhofstrasse street in Zurich when the overheated battery exploded. An internal document seen by MacRumors suggests that iPhone 6 Plus batteries are in such short supply that replacements in the USA wouldn't be possible until late March or early April, along with select other regions. iPhone 6 and iPhone 6s Plus batteries now have a waitlist of around two weeks, it's suggested. The program apparently seems to be so popular that the Cupertino company in now in short supply of iPhone 6 Plus batteries and won't replace anymore until at least March.

In fact, the company is now facing an extraordinary number of class-action lawsuits both in the USA and overseas. Over in Zurich, Switzerland, one of the company's many stores had to be evacuated after an iPhone 6s Plus battery overheated and starting emitting smoke. Bogdanovich said that Apple's slowing down of older iPhone models is not part of an agreement and he believes it is a ploy by Apple to get people to upgrade to new phones.

Apple has responded with an apology and reduced the price to replace batteries on older iPhones by $50. The company also apologized for how it has handled performance on iPhones with older batteries and how it has "communicated that process" to the public. Each customer can take advantage of this once in 2018, after which the iPhone must fail the diagnostic test to qualify for additional battery replacements at United States dollars 29, otherwise the price is USD 79.

The letter asked Apple to provide details on how it notified consumers about the software update, if any, and if there are any compensations with regards to the batteries affected.

Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone's battery, so they can see for themselves if its condition is affecting performance.

The California-based company apologized over the issue on December 28, cut battery replacement costs and said it will change its software to show users whether their phone battery is good.

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