Sunday, 17 December, 2017

Doctor's rant on patient complaining about wait time goes viral

A Florida doctor was caught on video screaming at a sick patient A Florida doctor was caught on video screaming at a sick patient
Hannah Rogers | 12 October, 2017, 19:00

The Gainesville doctor, who has not yet been identified, was irate because the mother was complaining about waiting too long to be seen.

She said the clinic had taken a urine sample, but by 7:45 p.m., she was still waiting to be seen.

But as Stipe and her daughter were walking out, the doctor realized the daughter had been recording the entire tense exchange.

Jessica Stipe shared the video of the doctor's explosive reaction on her Facebook page Monday after the incident at the Gainesville After-Hours Clinic where she had gone because she was "severely sick". "Get your money and get the hell out.If you go to CareSpot you're waiting for three hours". "When he saw it was being recorded he snatched my baby's phone and shoved her when she tried to get it back". By 7:45, she said doctors had only taken a urine test and she was throwing up in a trash can. I asked for my co pay back so I could leave and go back home to bed and try to be seen elsewhere tomorrow because I'm just that miserable that all I want is my bed. "You know this was uncalled for & for those of you who don't and are being rude and hateful to me and my child".

Gainesville Police said on Wednesday that there is an open an active investigation.

But the woman said that she'd been misled about the wait times, and that she hadn't gotten the treatment she had come in for.

Gainesville After-Hours Clinic has yet to comment on the ordeal. "Go to the ER and wait for nine hours", the doctor yelled, pointing a finger at Stipe. "Despite repeated requests from the office staff, she repeatedly demanded to see me instead of leaving", according to the statement. She asked for her $80 copayment back. "Get the f*** out of my office".

Stipe reportedly called the police after the incident but according to a police report, the responding officer didn't see anything to indicate that Gallogly had pushed the daughter.

"Then fine. Get the hell out", he said.

Regarding the doctor's statements, Stipe said they were "absolutely not true". When the daughter asks his name, he says, "You're recording this?" and appears to grab the phone and walk down the hallway with it.

She later told WSMH that she believes Gallogly was attempting to delete the video before throwing the phone back at them.

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